tkpk 1's commitment to responsible gambling
When entertainment goes beyond control, problems begin. tkpk 1 wants every player to enjoy themselves consciously, safely, and within their own limits.
What responsible gambling is and why it matters
Casino and sports betting is a form of entertainment — enjoyable when kept within the right limits. But excessive or impulsive betting can cause financial and family problems.
tkpk 1's core principle is: every player should treat gambling as entertainment, not as a source of income. Winning and losing are both a normal part of gambling. For those who keep placing bets in the hope of a win, the situation can quickly become dangerous.
Before registering on this platform, every user is asked to carefully read our Terms and Conditions, as the core principles of responsible gambling are set out in detail there. Set a weekly or monthly budget for yourself and do not go beyond that limit.
Betting under financial pressure, when there is tension in a relationship, or when you are emotionally unsettled rarely leads to good decisions. Developing the habit of playing with a clear and calm mind is the first condition of responsible gambling.
21+ age is mandatory
To open an account at tkpk 1 and take part in any betting or casino activity, you must be at least 21 years old. This rule is not a formality — it is a strict requirement to protect the younger generation from gambling addiction.
A user's age is verified at registration. If there is any suspicion that an account is being operated by or on behalf of an underage person, that account will be suspended immediately and the related transactions will be cancelled.
If a family member is using this platform and you believe they are under 21, notify us immediately via live chat. Keep your password and login details secure so that underage individuals cannot access the account.
Self-limits and control tools
tkpk 1 offers several practical features to help you stay protected. These can be activated by contacting us via live chat or email.
Deposit Limit
Set a maximum amount you can deposit per day, week, or month. Once the limit is reached, no further deposits will be accepted.
Financial ProtectionSession Time Limit
Set how many hours you can stay on the site at a stretch. When the set time is up, you will be logged out automatically.
Time ManagementSelf-Exclusion
You can exclude yourself from the platform entirely for a set period (from 30 days up to permanently). Once activated, this feature cannot be cancelled by you.
Full BreakLoss Limit
Set a maximum amount you can lose per day or week. Once the limit is reached, placing further bets will not be possible.
Loss ControlReality Check
You will receive automatic notifications at regular intervals — showing how long you have been playing and how much you have won or lost.
AwarenessAccount Cooling-Off
If you want a temporary break, request that your account be deactivated for anywhere from 24 hours to 6 weeks.
Temporary BreakRequest self-exclusion
Fill in the form below to ask our support team to activate self-exclusion on your account. Our team is available 24/7.
Recognise the warning signs of a problem
If any of the situations below apply to you or someone you know, it is time to seek help.
Repeated bets to recover losses
Placing ever-larger bets to try to recover losses — this is one of the most dangerous habits.
Neglecting family or work
Spending less time with family because of gambling, or being unable to focus at work.
Hiding your gambling
Keeping secret from family or friends how much you are gambling or how much you are losing.
Borrowing money to bet
Taking money from people you know or from financial institutions in order to gamble.
Disrupted sleep and eating
Staying up late or skipping meals to keep playing, or feeling restless when you cannot play.
Cannot stop
You repeatedly decide to stop, but cannot hold yourself back.
Where to go for help
You do not have to face this alone. Family, professional counsellors, and the tkpk 1 support team are all here for you.
tkpk 1 Live Chat
Talk to our support team in Bengali at any time of day or night. Requests for self-exclusion, limit setting, or temporary account suspension are accepted 24/7.
Email Support
If you prefer to write, contact us by email. The support team responds in both Bengali and English.
Family and Friends
Tell a trusted family member. The support and understanding of a loved one is the greatest strength on the road to recovery.
Professional Counselling
Sessions with a mental health specialist or addiction counsellor can provide effective help. This service is available at various hospitals and mental health centres across the country.
Self-Assessment
If you have doubts about your betting habits, read the responsible gambling questions in our FAQ section and assess yourself.
Protecting Family Members
Is a family member using this platform and you are concerned about their activity? Contact support — we will understand the situation and help.
tkpk 1's commitment to responsibility
We believe that building a safe gambling environment is not the user's responsibility alone — it is our duty too. That is why we prioritise user protection at every step.
- No one under 21 is permitted to register
- Self-exclusion requests take effect within 24 hours
- Deposit and loss limits apply immediately
- 24/7 live chat and email support in Bengali and English
- Your information is private and secure with SSL protection
Remember —
Gambling is a form of entertainment. It can never be a reliable source of income. Always use only money that you can afford to lose without it affecting your daily life. Know your limits and stick to them.
For persons aged 21 or above only.
Practical tips for safe gambling
Before each session, set a budget and end the session when that money is gone — whether you are winning or not. Finishing within your set budget is a successful session.
Take regular breaks while playing. A break of at least 10–15 minutes every hour helps keep a clear head and make better decisions. Never place a large bet when you are tired or emotional.
If you have questions about your experience playing at tkpk 1 or about our services, you can find full details about our values and policies on the About Us page. Transparency and player protection are central to our commitment.
Keep a record of your play — how long you played, how much you won or lost. This information will help you analyse your own habits. Be glad when you win, but there is no need to bet all of that winnings again.
Spend time on other activities too — with family, outdoors, reading, or any hobby. If betting is the only thing at the centre of your life, that is a sign of dependence.
Remember: When you lose, there is nothing to 'win back'. Every bet is independent and previous results do not affect the next bet. So make decisions with a calm head even after a loss.